Processing Errors After upgrading to v 3.3.3

Topaz Video AI Bugs and Issues
1

I just upgraded from V 3.3.2 to 3.3.3 I’ve previously been able to crop and upscale to HD with motion deblur hour-long Zoom dance class recordings to HD without any problems. Now, I am getting “Processing Error - Please Contact Support” messages after running the same routine.

Am running Topaz Video AI on an Alienware m15 R7 laptop with an NVidia RTX 3080 Ti GPU with 16 GB of VRAM. Attached are the logs for support.

logsForSupport.tar.gz (3.7 MB)

2

Hi there! It looks like your machine may have run out of RAM during the batch. Please reboot your machine and try again.

3

I have 32 GB of RAM on this machine ! Nothing else was running at the time!

4

I had also run the process after starting up my PC.

5

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