Processing Error with Gigapixal 6.3.3

I’ve never had a problem with Gigapixal until this version 6.3.3. Now I keep getting processing error. I have uninstalled it and reinstalled it several times but still keep getting this error. How do I fix this?

Hi, please provide more information
At what point do you get a Processing Error
Apple or Windows
How much RAM
GPU Size

Please send a Support Request and ask for help. Link for Support can be found at the bottom of this page

When I go to bring up an image to enlarge it gives a processing error and will not allow it.
Windows 11

It seems this computer is not updated enough to run the new upgrade to Topax. Is there anyway to go back to the version before this upgrade?

Yes you can download a previous version here

https://community.topazlabs.com/c/photo-ai/photo-ai-releases/85

Thank you!!!