Procedure entry point cannot be located

Topaz Photo AI Bugs and Issues
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I have been using Photo AI in conjuction with Lightroom Classic without issue since it came out. I finally updated to the 2.2.2 version of Photo AI and now get a message: “The procedure entry point zeDriverGetExtensionFunctionAddress could not be located in the dynamic link library C:\Program Files\Topaz Labs LLC\Topaz Photo AI\npu_level_zero_backend.dll”

This is when using the plugin for Lightroom Classic, or simply using the “edit in” Photo AI from Lightroom.

I have uninstalled and reinstalled Photo AI.

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Check out this post, others have the same issue and a posted a temporary fix.

Topaz is still working on a permanent resolution and promised to follow up. If I get feedback I will post it in the original thread.

1 Like
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Thank you!

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