After download the latest version, I have a major problem. It takes a long time to process the photo and after that, no photo is processed. Sometime, it just hang???
Thanks for that information;
I suspect the problem might have been a bad update installer, I recommend you uninstall the app completely and reinstall with the link below; this will get you a new license for 2.3.0
“My Products" page: https://topazlabs.com/my-account/downloads/
If the issue persists, then it’s likely a bug in the update version itself, which, in that case, I’ve provided the 2.2 version below for you to revert to!
Please let us know if you’re still experiencing issues with the 2.3 version so we can inform our developers and get that issue patched
Cheers,
Good Morning Jeff. The newly install software still have the same problem. After the picture is loaded, I let it do the auto. After that, I carry out the cropping of the photo. Then, I do the upscaled of the photo to 2X. The first task perform was quite quick. the next task is never ending. This is the problem. It is totally not usable. Thanks.
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