as you can see, I’m working on a file but keeping a freeze on the other one…
Hello,
I’ve moved this thread over to the ‘Bugs & Issues’ section.
Could I take a look at the app’s log files to see what is causing the error in Video AI?
To gather logs, please select Help > Logging and make sure that there is a check mark next to File Logging. Next, recreate the issue and then return to the Help menu and select > Get Logs for Support and attach the zip file to your reply.
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