Preview UNFUNCTIONAL since version 2.XX

Preview UNFUNCTIONAL since version 2.XX

I don’t understand what development happened that made the new preview completely broken. All I want is to see the A/B when messing with settings. All I ever get is greyed out where I can’t ever really see my video I am working in.

Don’t tell me as the user I am doing it wrong. If it is working as intended, at this point I have to say the process and GUI offered is unsound.

Also, what happened to the A/B as the video rendered? The old versions of Topaz did that.

The software has continunously improved, but Preview is BROKEN for all practical matters.

In the latest version, v5.2.1, the A/B comparison should be working since the patch was made to keep the previews.

Are you able to share screenshots of what you are seeing when trying to compare two different models on a clip?

My feedback or request is:
Whatever the current functionality is in Topaz Video AI (currently v5.2.1), I can’t use. I find it completely unusable. It does a clip, runs off the 5 seconds, turns greyed out. Doesn’t show A/B or side by side. I know the claim is those functions are there. But they are completely unusable in such a way, that I have never got them to work.
Preview works in Topaz Gigipixel.
Preview worked easy fine and usable in old versions of Video AI such as earlier than v3.0 that I remember.

The old versions even had the image currently being processed as encodes happed in a side by side. Do I need to load the old version with screen shots?

When you run a preview on the clip with two different settings and have the A/B comparison mode on the current preview window that you have selected, it will stay green, but the other will be grey to signify that any changes will not affect that clip. Are you seeing a window that looks like this?

Trying to understand what is not working for you.

Oooh, look at v2.6.1! Not greyed out, I actually can see it AT ALL TIMES. This is what I am talking about. Preview and while encoding.

The Instant Render does kinda work. Is very slow, and isn’t nearly as good as the old functionality, which just ALWAYS worked. Also Instant Render hangs and crashes a bunch.

Okay, the real-time preview option has not been brought back into the app like it was in v2.6.1, nor is the A/B comparison the same. The newer models and backend of the app take more processing power, and at the current moment, real-time is not available in the same way.

The research team is working on things, but the app has changed, and some of those original features are not able to be included. Heavier models, tools and features of the app have made certain other aspects of the app have to be changed as well.

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I NEED, to be able to see and compare the settings I am using when setting up an encode. Going in blind for a 40-hour encode is not fun. :slight_smile:
(…that hangs after a few hours unnoticed, different reported issue.)

I appreciate you guys and the software. As a pixel snob, I’ve been remastering my entire collection using Topaz.

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