Preview stopped working after update

[If you are posting a new bug, please include the following]

  1. The bug / behavior you have encountered When rendering 1,2,5, … seconds nothing happens
  2. Your system profile (Updated last night, Topaz Video AI 6.01)
  3. Your log files (Help > Logging > Get Logs for Support)
  4. Any screenshots as necessary

[Please be sure to have searched for your bug before posting. Duplicate posts will be removed.]

Can you send the logs to the support team for investigation?

help@topazlabs.com

To gather logs, please select Help > Logging > Get Logs for Support and attach the zip file to your reply.

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