[If you are posPreview rendering is no longer working.
- The bug / behavior you have encountered
- Your system profile
- Your log files (Help > Logging > Get Logs for Support)
- Any screenshots as necessary
[Please be sure to have searched for your bug before posting. Duplicate posts will be removed.]
In order to troubleshoot this, I will need your logs and your full system profile. You can email them directly to the support team at help@topazlabs.com
How To Obtain Your System Profile (Windows)
How To Obtain Your System Profile (Mac)
To gather logs, please select Help > Logging > Get Logs for Support and attach the zip file to your reply.
Here is a video to help with the steps of how to collect the logs.
