Preview playback repeatedly haults and side-by-side videos are often out of sync

Topaz Video AI Bugs and Issues
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[If you are posting a new bug, please include the following]

  1. The bug / behavior you have encountered
    Preview playback repeatedly haults and side-by-side videos are often out of sync

  2. Your system profile
    Alienware Aurora, CPU Ultra 9, GPU Nvidia RTS 5080
    logsForSupport.zip (3.9 MB)

  3. Your log files (Help > Logging > Get Logs for Support)

  4. Any screenshots as necessary

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The team is looking into and working on a resolution for the current playback issues users are sharing from the Live Render feature continuing to render out after a short preview has been run.

I am sharing your logs with the team for their review in the matter. Thank you for sending them over and hopefully we can get a resolution soon.

2 Likes
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Ok yea this is a glitch with the auto rendering.
If you are playing the pre-rendered (green) segment, every time an additional video segment is rendered the playback is paused and restarted. Which means it’s going nuts every few seconds. I thought my keyboard had the spacebar key stuck. :rofl:

The temp work around is to move the playhead to before the green and hit play, this stops the end from rendering on and on and on while the player is stopped, and then it will play the whole preview segment.

What you need to do is have the program perform a quick benchmark for the current settings your are about to render a preview of.
Then take that bench time in FPS have it do the math to set the video “chunk” time size accordingly and continue to render out more video “chunks.” Make the playback engine be able to seamlessly play them in succession.

So if I pre-render a 10sec clip and my FPS bench is lower then full speed (30fps playback) it will set the video chunk size to 5secs so by the time we get past the 10sec video file it will start playing a 5sec video clip seamlessly followed by the next 5sec clip and so on. If the FPS bench is good then the clips can be set accordingly but you want to always make sure that the math using the FPS benchmark will make sure that the next clip is finished rendering by the time you are projected to finish playing the previous clip.

Also if the auto rendering lags and you are going to have the video playback pause and start automatically which is fine, if it stops for 10sec to catch up, makes sense, but for the love of god add a stop button to stop playback and the auto rendering together. And add some tick boxes and settings to the menu to choose how the auto rendering functions!
IE Play/Pause (allows the program to continue to render when paused)
STOP (stops playback and rendering.)

Reminds me when Camcorders used to have a 20min limit when recording to old SD cards. :grin:
Hope this helps.
J3D