Using the latest Topaz Video (1.0.2) In most cases, when I add a video, a film strip appears at the bottom of the interface and the timeline above that. I have it in split screen mode and it normally shows a preview in both panes of the split screen whenever I click anywhere along the timeline. Initially the preview is the same in both panes. When I do a 2 second preview, one side shows the original and the other shows the result of applying the enhancement.
But lately when I add a video it sometimes does not show a preview in the panes. The filmstrip and timeline are there but when I click anywhere along the timeline, the preview panes are blank.
Could you share a screen recording or a series of screenshots of the behavior?
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Thanks. I just checked again and was not able to reproduce the behavior I described. So I guess you can consider this a non-issue. If it happens again, I will use loom to record the behavior.