Plugin Help for PSCS4

After changing computers, Win11 to Win 11, I can’t get PS CS4 to recognize Photo AI under the Filters Menu in CS4. I have tried moving the plug ins around but no luck. I was able to get PS to recognize the Filters>Topaz<Sharpen and Denoise, and they work properly. Also the Topaz PhotolAI is not visible under File>Automate tab either, as it should be. Any ideas?

Please follow the steps below to reset your Photoshop plugin.

  1. Close Photoshop fully.
  2. Run the Topaz Photo AI installer again. Get a new one from the downloads page: Topaz Labs Downloads
  3. Open Photoshop Elements and check the File > Automate > Topaz Photo AI plugin again.

Let me know if those steps get it working again.

Topaz Labs Documentation | Topaz Photo AI | Plugin | Photoshop & Photoshop Elements

If it does not, open Topaz Photo AI, go to the menu bar on the top, and click the ‘Help > Open Log Folder’ menu option. Please send in all the files located in this folder.

You can securely submit your files(s) to my Dropbox using the link below. Make sure to send me a note to let me know you sent something. :slight_smile:

Dropbox File Request