# Please do not update to Big Sur Mac OS (Adjust AI & JPEG to RAW only) **URL:** \ **Category:** Topaz Products\ **Created:** [November 21, 2020, 7:25am UTC](https://community.topazlabs.com/t/please-do-not-update-to-big-sur-mac-os-adjust-ai-jpeg-to-raw-only/17901 "2020-11-21T07:25:57Z")\ **Posts on this page:** 20\ **Page:** 8
**Author:** ![Barroca](https://community.topazlabs.com/user_avatar/community.topazlabs.com/barroca/32/20607_2.png) [@Barroca](https://community.topazlabs.com/u/Barroca)\ **Post date:** [February 10, 2021, 6:56pm UTC](https://community.topazlabs.com/t/please-do-not-update-to-big-sur-mac-os-adjust-ai-jpeg-to-raw-only/17901/145 "2021-02-10T18:56:30Z")
Ok. We wait of course Topaz can offer a alternative link to download to this versions of software [we can use it - olders version] You can do that? ---
**Author:** ![rayinsanmiguel](https://community.topazlabs.com/user_avatar/community.topazlabs.com/rayinsanmiguel/32/57792_2.png) [@rayinsanmiguel](https://community.topazlabs.com/u/rayinsanmiguel)\ **Post date:** [February 10, 2021, 10:31pm UTC](https://community.topazlabs.com/t/please-do-not-update-to-big-sur-mac-os-adjust-ai-jpeg-to-raw-only/17901/146 "2021-02-10T22:31:59Z")
My understanding is that no previous version will work on Big Sur. You will need to wait for the update or downgrade to Catalina. ---
**Author:** ![Barroca](https://community.topazlabs.com/user_avatar/community.topazlabs.com/barroca/32/20607_2.png) [@Barroca](https://community.topazlabs.com/u/Barroca)\ **Post date:** [February 12, 2021, 7:08pm UTC](https://community.topazlabs.com/t/please-do-not-update-to-big-sur-mac-os-adjust-ai-jpeg-to-raw-only/17901/147 "2021-02-12T19:08:50Z")
đź‘Ťđź‘Ťđź‘Ť tks ---
**Author:** ![martin.doppelbauer](https://community.topazlabs.com/letter_avatar_proxy/v4/letter/m/c67d28/32.png) [@martin.doppelbauer](https://community.topazlabs.com/u/martin.doppelbauer)\ **Post date:** [February 14, 2021, 11:57am UTC](https://community.topazlabs.com/t/please-do-not-update-to-big-sur-mac-os-adjust-ai-jpeg-to-raw-only/17901/148 "2021-02-14T11:57:21Z")
I am using Denoise and Gigapixel on a MacPro (2019) under Big Sur. Both programs run fine as they are, but I can not upgrade any more. When I start the upgrade, no windows are opened and I can not continue. Any help with that? ---
**Author:** ![rayinsanmiguel](https://community.topazlabs.com/user_avatar/community.topazlabs.com/rayinsanmiguel/32/57792_2.png) [@rayinsanmiguel](https://community.topazlabs.com/u/rayinsanmiguel)\ **Post date:** [February 14, 2021, 4:15pm UTC](https://community.topazlabs.com/t/please-do-not-update-to-big-sur-mac-os-adjust-ai-jpeg-to-raw-only/17901/149 "2021-02-14T16:15:07Z")
Try using the full installer for the latest version of each, rather than the in-app one. ---
**Author:** ![martin.doppelbauer](https://community.topazlabs.com/letter_avatar_proxy/v4/letter/m/c67d28/32.png) [@martin.doppelbauer](https://community.topazlabs.com/u/martin.doppelbauer)\ **Post date:** [February 14, 2021, 4:51pm UTC](https://community.topazlabs.com/t/please-do-not-update-to-big-sur-mac-os-adjust-ai-jpeg-to-raw-only/17901/150 "2021-02-14T16:51:39Z")
Actually I tried both the integrated updater and the standalone update apps. Both show the same behaviour: They start just fine, then nothing. ---
**Author:** ![aiwaxxx](https://community.topazlabs.com/letter_avatar_proxy/v4/letter/a/2acd7d/32.png) [@aiwaxxx](https://community.topazlabs.com/u/aiwaxxx)\ **Post date:** [February 19, 2021, 8:28am UTC](https://community.topazlabs.com/t/please-do-not-update-to-big-sur-mac-os-adjust-ai-jpeg-to-raw-only/17901/152 "2021-02-19T08:28:33Z")
same issue on Adjust AI, doest work…only option is to Force Quit…nothing works… ---
**Author:** ![AiDon](https://community.topazlabs.com/user_avatar/community.topazlabs.com/aidon/32/18481_2.png) [@AiDon](https://community.topazlabs.com/u/AiDon)\ **Post date:** [February 19, 2021, 12:49pm UTC](https://community.topazlabs.com/t/please-do-not-update-to-big-sur-mac-os-adjust-ai-jpeg-to-raw-only/17901/153 "2021-02-19T12:49:43Z")
In the first post it actually says that Studio 2 and JPEG to RAW need to be updated. Just wait snd it should be ok. ---
**Author:** ![AiDon](https://community.topazlabs.com/user_avatar/community.topazlabs.com/aidon/32/18481_2.png) [@AiDon](https://community.topazlabs.com/u/AiDon)\ **Post date:** [February 28, 2021, 12:37am UTC](https://community.topazlabs.com/t/please-do-not-update-to-big-sur-mac-os-adjust-ai-jpeg-to-raw-only/17901/154 "2021-02-28T00:37:51Z")
A post was merged into an existing topic: [Sharpen AI v2.2.4](https://community.topazlabs.com/t/sharpen-ai-v2-2-4/17701/154) ---
**Author:** ![BlackCatPhoto](https://community.topazlabs.com/user_avatar/community.topazlabs.com/blackcatphoto/32/259106_2.png) [@BlackCatPhoto](https://community.topazlabs.com/u/BlackCatPhoto)\ **Post date:** [March 1, 2021, 7:18pm UTC](https://community.topazlabs.com/t/please-do-not-update-to-big-sur-mac-os-adjust-ai-jpeg-to-raw-only/17901/155 "2021-03-01T19:18:31Z")
---
**Author:** ![stefanhoglund](https://community.topazlabs.com/letter_avatar_proxy/v4/letter/s/5f9b8f/32.png) [@stefanhoglund](https://community.topazlabs.com/u/stefanhoglund)\ **Post date:** [March 1, 2021, 11:42pm UTC](https://community.topazlabs.com/t/please-do-not-update-to-big-sur-mac-os-adjust-ai-jpeg-to-raw-only/17901/156 "2021-03-01T23:42:20Z")
Update the software to stable, working versions. We should not be told to not update to the latest versoion of the operating system. This is your obligation towards paying customers. I’ve updated Gigapixel X times since Big Sur came out and it’s so so unstable all the time. Can’t trust it at all. Hope this new latest update makes a difference, dobut it tho. ---
**Author:** ![AiDon](https://community.topazlabs.com/user_avatar/community.topazlabs.com/aidon/32/18481_2.png) [@AiDon](https://community.topazlabs.com/u/AiDon)\ **Post date:** [March 2, 2021, 1:11am UTC](https://community.topazlabs.com/t/please-do-not-update-to-big-sur-mac-os-adjust-ai-jpeg-to-raw-only/17901/157 "2021-03-02T01:11:05Z")
So, if you think that, why did Capture One have the same notice on their support page? GigaPixel is not affected by BigSur, if in your case it is please raise a support request at the main website. ---
**Author:** ![stefanhoglund](https://community.topazlabs.com/letter_avatar_proxy/v4/letter/s/5f9b8f/32.png) [@stefanhoglund](https://community.topazlabs.com/u/stefanhoglund)\ **Post date:** [March 2, 2021, 1:30am UTC](https://community.topazlabs.com/t/please-do-not-update-to-big-sur-mac-os-adjust-ai-jpeg-to-raw-only/17901/158 "2021-03-02T01:30:46Z")
Seems like I have too. Trying to scale compressed images and it crashes all the time. Not even giving me a bad result, just crash. Mac Book Pro 2020 Intel chip. ---
**Author:** ![AiDon](https://community.topazlabs.com/user_avatar/community.topazlabs.com/aidon/32/18481_2.png) [@AiDon](https://community.topazlabs.com/u/AiDon)\ **Post date:** [March 2, 2021, 1:45am UTC](https://community.topazlabs.com/t/please-do-not-update-to-big-sur-mac-os-adjust-ai-jpeg-to-raw-only/17901/159 "2021-03-02T01:45:41Z")
> [@stefanhoglund](#): > > compressed images What type of compressed image? ---
**Author:** ![stefanhoglund](https://community.topazlabs.com/letter_avatar_proxy/v4/letter/s/5f9b8f/32.png) [@stefanhoglund](https://community.topazlabs.com/u/stefanhoglund)\ **Post date:** [March 2, 2021, 2:03am UTC](https://community.topazlabs.com/t/please-do-not-update-to-big-sur-mac-os-adjust-ai-jpeg-to-raw-only/17901/160 "2021-03-02T02:03:37Z")
A jpg i tuned into tiff. Material for a print production i’m making. It’s small from the beginning but it really should come out as bad or “ok”, not just break the program. It happens frequently. Also, why does it apply the changes to the image and not save a copy? It’s setup to save a copy with the scaled image not overwrite (in case of sucess) the original. ---
**Author:** ![AiDon](https://community.topazlabs.com/user_avatar/community.topazlabs.com/aidon/32/18481_2.png) [@AiDon](https://community.topazlabs.com/u/AiDon)\ **Post date:** [March 2, 2021, 2:41am UTC](https://community.topazlabs.com/t/please-do-not-update-to-big-sur-mac-os-adjust-ai-jpeg-to-raw-only/17901/161 "2021-03-02T02:41:24Z")
Unless you are using GigaPixel as a plugin etc from Photoshop make sure you open GigaPixel and use the File Open dialog as it will overwrite the original otherwise if you drag the image onto the icon or use File open from finder. ---
**Author:** ![craig.decker](https://community.topazlabs.com/letter_avatar_proxy/v4/letter/c/f14d63/32.png) [@craig.decker](https://community.topazlabs.com/u/craig.decker)\ **Post date:** [March 4, 2021, 3:16pm UTC](https://community.topazlabs.com/t/please-do-not-update-to-big-sur-mac-os-adjust-ai-jpeg-to-raw-only/17901/162 "2021-03-04T15:16:04Z")
Has there been any news regarding fixing Adjust to work with Big Sur? It’s been months now and nothing… There are features that i like to use that I can’t replicate in Studio. ---
**Author:** ![BlackCatPhoto](https://community.topazlabs.com/user_avatar/community.topazlabs.com/blackcatphoto/32/259106_2.png) [@BlackCatPhoto](https://community.topazlabs.com/u/BlackCatPhoto)\ **Post date:** [March 4, 2021, 7:27pm UTC](https://community.topazlabs.com/t/please-do-not-update-to-big-sur-mac-os-adjust-ai-jpeg-to-raw-only/17901/163 "2021-03-04T19:27:57Z")
See post No. 127 for the last update we had. ---
**Author:** ![craig.decker](https://community.topazlabs.com/letter_avatar_proxy/v4/letter/c/f14d63/32.png) [@craig.decker](https://community.topazlabs.com/u/craig.decker)\ **Post date:** [March 4, 2021, 9:15pm UTC](https://community.topazlabs.com/t/please-do-not-update-to-big-sur-mac-os-adjust-ai-jpeg-to-raw-only/17901/164 "2021-03-04T21:15:21Z")
Thank you!! Glad to hear that it hasn’t been forgotten. ---
**Author:** ![AiDon](https://community.topazlabs.com/user_avatar/community.topazlabs.com/aidon/32/18481_2.png) [@AiDon](https://community.topazlabs.com/u/AiDon)\ **Post date:** [March 4, 2021, 11:01pm UTC](https://community.topazlabs.com/t/please-do-not-update-to-big-sur-mac-os-adjust-ai-jpeg-to-raw-only/17901/165 "2021-03-04T23:01:08Z")
Note that the first post in the thread contains the following information on the support page. Adjust AI and JPEG to RAW are yet to be updated … ![PNG%20image](https://community-cdn.topazlabs.com/original/3X/4/f/4f1714819a90c050b3053ceb4d466393d9e7d3b3.png) [Previous page](https://community.topazlabs.com/t/please-do-not-update-to-big-sur-mac-os-adjust-ai-jpeg-to-raw-only/17901.md?page=7) [Next page](https://community.topazlabs.com/t/please-do-not-update-to-big-sur-mac-os-adjust-ai-jpeg-to-raw-only/17901.md?page=9)