Pixel 9 Pro raw image green

Topaz Photo AI Bugs and Issues
1

New Pixel 9 Pro XL phone, brought raw .dng file into Photo AI, photo appeared very green.

Steps to reproduce issue:

  1. Step 1 take raw hi res photo with pixel 9 pro phone
  2. Step 2 download to pc
  3. Step 3 add to photo ai
    It’s all green

Topaz Photo AI [v1.x.x] on [Windows/Mac]

2

I believe it was only released yesterday so it may not be supported by the RAW library used (LibRAW).

2 Likes
3

Would you mind sending in some more information to get a better understanding of the problem you are having with this particular type of image? Please send the following information:

  1. The original image file.
  2. The processed image.
  3. A screenshot or description of the settings panel so I can see what adjustments were turned on.

You can securely submit your image(s) to my Dropbox using the link below.

Dropbox File Request

Please be sure to send me a note to let me know you sent something.

4

Just uploaded images today, same problem with PHoto AI 3.2.2

7

Thanks for sending that file in for our developers to review. I was able to replicate this behavior on my machine and have included this information for a development ticket to support this camera profile.

8

When I open a raw .dng photo from my Google pixel 9 phone the whole photo is green. I can’t seem to get rid of it. It goes through the workflow and when I save it still has the green tinge.