Photo not exported to LRC after using photo AI

Steps to reproduce issue:

  1. Step 1 - from LRC select File > Process with Topaz Photo AI
  2. Step 2 appears in Photo AI > it is processed by photo AI
  3. Step 3 Select Export to Adobe LrC
  4. Step 4 It does its processing to save as DNG, finishes, DNG file does not appear in LrC
    5 Step 5 Re-run the exact same process on the same photo - the second time round it does appears as .dng phot next to original - this has been happening since last few updates

Topaz Photo AI [v3.0.4] on [Mac 3.7GHz 6-Core Intel Core i5, 32GB 2667 Ram - running Sonoma 14.5 ]

Image 20-6-24 at 08.44

Let’s try resetting your Lightroom plugin to start with the troubleshooting process. Please follow these directions below:

  1. Close Lightroom fully.
  2. Run the Topaz Photo AI installer again. Get a new one from the downloads page: Topaz Labs Downloads
  3. Open Lightroom and check the File > Plug-ins Extras again.

Also open Topaz Photo AI and go to Preferences > General > Lightroom Classic and make sure that you have the option to Place processed images back into collections enabled.


After you have done these steps let me know if the plugin is working again.

Topaz Labs Documentation | Topaz Photo AI | Plugins | Lightroom Classic

If it does not, open Topaz Photo AI, go to the menu bar on the top, and click the 'Help > Open Log Folder ’ menu option. You should be able to attach the whole folder to this email to send to me.