Photo has issue with returning to Corel after it is invoked! Happened before & went away. With 2.0 it is back again!🙍

Topaz Photo AI Bugs and Issues
1

[Please describe your issue here. Try to include logs (Help → Logging) and add screenshots if necessary.]

Steps to reproduce issue:

  1. Invoke from Corel Ultimate 2023
  2. Return to Corel from Photo AI
  3. Hangs!

Topaz Photo AI [v1.x.x] on [Windows/Mac]

2

I’m also using Corel PSP2023 and not having this issue.

When this issue happened before it was because it was defaulting to enlarge the image and that’s not possible with the plug-in version and resulted in a hang. Were you trying to enlarge the image?

3

No! I was not trying to do anything except let Photo AI do its magic and it has been working fine that way till the latest 2.0 update!

4

Please update to v2.0.1 which was released earlier today and let me know if it’s still crashing.

If it is, open Topaz Photo AI, go to the menu bar on the top and click the Help > Open Log Folder menu option. Attach the logs to your reply so I can check the contents.

5

I also updated nVidia driver and everything is working fine! Thanks!

6

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