Photo AI's Denoise blows out image or Data Mosh Image

Topaz Photo AI Bugs and Issues
1

I’m new to Photo AI but have used all of the other Topaz programs in the past. I’m having an issue where when I apply denoise to an image, it will do one of four things: work as intended, just blur the image, Blow the image out and add a glow effect, or what looks like some sort of corrupt data mosh.

Steps to reproduce the issue:

  1. Add photo
  2. Apply Denoise

Note: All of my files are .Tiff

DSCF1867-topaz-denoise
DSCF1867-topaz-denoise1920×1280 265 KB

Topaz Photo AI 3.2.2 on Windows 10 Pro
64 gigs of Ram
12th Gen i9-12900K
RTX 3050

2

Please send me your system profile information so I can check if your computer hardware is up to date.

You can securely submit your files(s) to my Dropbox using the link below.

Please be sure to send me a note here to let me know you sent something.

3

Hello John,

I have uploaded the DxDiag file to your Dropbox.

Thanks for the help!

6

Thanks for sending in that information.

I want to see if updating your GPU driver will resolve the problem, as there is a more up-to-date driver that has been released.

Please use the following link to update your driver:

After the update, let me know if you are still experiencing the problem.

7

Hey John,

After a few test photos, I believe that did the trick.

Thank you for the help!

1 Like
8

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