Photo AI v1.4.0 won't open TIFF files exported from DxO Photolabs v6.7.0 Build 52

I get an error message when I try to open TIFF files exported from DxO Photolabs v6.7.0 Build 52

Steps to reproduce issue:

  1. Export 16 bit TIFF file from DxO Photolabs
  2. Open TIFF from in PhotoAI v1.4.0

Topaz Photo AI [v1.4.0] on [Mac]


2023-07-07-15-42-56.tzlog (12.5 KB)
MacBook Pro.spx (7.2 MB)

Please send me the TIF file so I can check what is happening.

You can securely submit your image(s) to my Dropbox using the link below. Please be sure to send me a note to let me know you sent something.
Dropbox File Request

I’ve uploaded a problematic TIFF file to your dropbox account.

I was able to open the file without issue in the latest v1.4.2.

Please update and this should be fixed.

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