I get an error message when I try to open TIFF files exported from DxO Photolabs v6.7.0 Build 52
Steps to reproduce issue:
Export 16 bit TIFF file from DxO Photolabs
Open TIFF from in PhotoAI v1.4.0
Topaz Photo AI [v1.4.0] on [Mac]
2023-07-07-15-42-56.tzlog (12.5 KB)
MacBook Pro.spx (7.2 MB)
Lingyu
July 19, 2023, 10:16pm
3
Please send me the TIF file so I can check what is happening.
You can securely submit your image(s) to my Dropbox using the link below. Please be sure to send me a note to let me know you sent something.
Dropbox File Request
joo.chung
(joo.chung)
July 20, 2023, 5:35am
5
I’ve uploaded a problematic TIFF file to your dropbox account.
Lingyu
July 26, 2023, 9:17pm
6
I was able to open the file without issue in the latest v1.4.2.
Please update and this should be fixed.
system
(system)
Closed
September 24, 2023, 9:17pm
7
This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.