Photo AI Update

Photo AI: On 11/29/03 I purchased 1 year of updates for $74. Today it was indicated I needed to pay $99 for Version 3 and 1 year of updates. I can’t find a way on their Web page where I can get an explanation.

Hi Mark,

Since Photo AI didn’t exist in 03, I’m guessing that’s just a typo and you meant 11/29/23, yes?

Anyhow, you can contact support with your concerns as they will have access to your account.

Yes, it’s 2023…There is neither a place to reach support, nor a chat bubble, when I go to

There should be a contact us icon on the lower right side of the page unless there is something on your system blocking it. You can also send an email to