Photo AI update not insatlling

I tried to install the update, and it appeared to be successful, however the menu still shows 4 updates available. I rebooted and reinstalled and got the same issue.

Steps to reproduce issue:

  1. Step 1
  2. Step 2
  3. Step 3

Topaz Photo AI [v1.x.x] on [Windows/Mac]

What version of Photo AI is running?

This sounds like you have a broken in-app updater. If you haven’t already, please go to your My Products page in your account and make sure you install the newest version you own directly instead of from within the app.

This should resolve this conflict for you. Let me know if you still have trouble.