Photo AI Update failure

Topaz Photo AI Bugs and Issues
1

Attempted to install latest updates (3) to version 1.5.2 and I get the following cryptic error message:
“Error opening installation log file. Verify that the specified log file location exists and is writable.”

2

This error appears because the current user does not have permission to write to the installer log file.

To fix this, you can either:

  1. Download a new installer and run it from here: https://topazlabs.com/downloads/
  2. Open Topaz Photo AI, go to the menu bar on the top and click the Help > Open Log Folder menu option. Delete the Topaz Photo AI Installer Log file and then try updating again.
3

Thanks, I used both suggestions - was successful

4

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