Photo AI unresponsive

Topaz Photo AI Bugs and Issues
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After upgrading to version 1.3.0 on a MacBook Pro M1 Max Photo AI has become unresponsive. Right after the upgrade it worked for a few days. The program now launches but when loading a pictures they don’t show up. Nothing is clickable, side menu doesn’t show up. No windows pop up when accessing menu items. Though when I exit I get a “Do you want to save your changes…” I’ve tried logging out, and backin, didn’t fix the issue. Uninstalling it and reinstalling it didn’t fix the issue.

Topaz Photo AI [v1.x.x] on [Windows/Mac]

1 Like
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Please follow the instructions here to fix this issue.
Topaz Photo AI Freezes on Importing Image (Mac)

Let me know if you have questions after doing this.

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