Photo AI tries to detect faces for picures without a face

PhotoAI try to find a face for photos without faces
Steps to reproduce issue:

  1. Step 1: Open an black a nikon white raw picture with people where only a back side is seen
  2. Step 2: Photo AI inspect the photo an tries to detect faces
  3. Step 3: Photo AI does not come to an end.

Topaz Photo AI [v2.3.2] on [Windows]

Let’s try updating you to the most recent version release to see if this resolves the issue.

Please make sure you’ve also turned off any firewall, VPN, or proxy that may be on your computer. These are known to block the installation. Also, make sure there are no settings or configurations in your OS system that could interfere.

Try using the appropriate OS system link to update:

If you are still experiencing problems, please reach out to us at the following link:

Topaz Labs | Support Page

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