Photo AI stops and drops out after load of image

Just upgraded to version 3.1.0. Can’t use it because it will not load an image. Begins analysis then drops out.

Steps to reproduce issue:

  1. Step 1
  2. Step 2
  3. Step 3

Topaz Photo AI [v1.x.x] on [Windows/Mac]

Hi, please provide more information
System Specs
More details about what’s happening
Please include your Log files,
Here’s a link on how to obtain your log files

Here’s the link for Topaz Support

support@topazlabs.com

DxDiag.txt (162.7 KB)

I ran REPAIR and noticed a network warning. I switched my VPN to another location, ran repair. It is all working now. Close this ticket.

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