Photo AI still crashing

bob.carson · January 9, 2024, 3:46pm

[Please describe your issue here. Try to include logs (Help → Logging) and add screenshots if necessary.]

Steps to reproduce issue:

Topaz Photo AI [v1.x.x] on [Windows/Mac]
2024-01-09-10-42-41.tzlog (41.8 KB)

bob.carson · January 9, 2024, 4:33pm

Did an uninstall and reinstalled 2.2.2. Same issue.
2024-01-09-11-30-37.tzlog (40.9 KB)
2024-01-09-11-31-36.tzlog (30.3 KB)

Hbie · January 9, 2024, 4:35pm

What system do you have?

AiDon · January 10, 2024, 12:20am

Its there in the log:

bob.carson · January 10, 2024, 2:59pm

bob.carson · January 10, 2024, 3:02pm

What am I looking for?

Hbie · January 10, 2024, 3:59pm

Can’t see it on my system.

john.topazlabs · February 14, 2024, 12:32am

If you are still experiencing problems please reach out to us at the following link:

system · March 9, 2024, 3:47pm

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