Hi, I have a file that I’m trying to Sharpen w/in Photo AI. The original file has the DPI set at 300. After running the file through Photo AI (to use the sharpen features), the DPI drops from 300 to 96.
Why is Photo AI dropping the DPI from 300 to 96? I’m not using any part of the upscale functions w/in Photo AI, so, DPI should remain at 300.
thanks for your response. I’ve tried these instructions multiple times to no avail. The DPI continues to revert from 300 DPI (original file) to 96 DPI.
Can you try taking the file out of Dropbox and moving it to your Desktop for processing? I’m curious if the file location is affecting the metadata writing.
Please share the file so I can try to reproduce as well. You can securely submit your image(s) to my Dropbox using the link below. Please be sure to send me a note to let me know you sent something. Dropbox File Request