Photo AI lost activation

Hi. topaz AI was working but suddenly stopped. I am asked to activate but connection error message apppears:

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What OS are you on and what Browser are you using? Can you login to your account on Topaz Labs main website?

Hi @photos-1031, if you can follow up with the information that AiDon mentioned, we can continue troubleshooting :slight_smile: Thank you!

@photos-1031 What version of Topaz Photo AI are you using? Please answer the questions AiDon mentioned as well.

Please update to the latest version of Topaz Photo AI v1.3.3 and let me know if you are still seeing this error.

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