Photo AI is crashing when I simply try to upscale a photo

I just updated Photo AI and it now is crashing when I simply try to upscale a photo
Steps to reproduce issue:

  1. Step 1 - upload a photo
  2. Step 2 - wait for analyzing to finish
  3. Step 3 - click upscale
    – then the app crashes my entire computer. It actually shuts off everything and I have to do a cold boot

Topaz Photo AI [v3.3.0] on [Mac]

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