Photo AI Full-Screen Having Issues When Computer Switches Users

[bentechnologies (Benjamin)]

I’ve found that when I switch users on my Mac Mini while having Photo AI full-screen up on my previous user and switch back, the window appears in the corner of the screen, cutting off most of the window. When I exit full-screen, the window will scurry across the screen and away so that I can not do anything other than quitting the program. (I tried right-clicking on the icon in the dock and clicking “Show all windows”, but that only shows a blank screen and won’t let me click on a window.)
Here is a screen shot of Photo AI full-screen after switching users and back.

Steps to reproduce issue:

1. (On Mac) Make Photo AI full-screen.
2. Switch to another user on the Mac.
3. Switch back to the previous user. The full-screen window should look like the screen shot above.

---

Topaz Photo AI [v1.4.1] on [MacOS Ventura]

[Lingyu]

I was able to reproduce this and made a task for my team to look into this.

This may not be fixed immediately as it seems low impact for now. I will update you if I have more information.