Topaz Photo AI will not launch
Log File:
[2023-11-16 12:15:28.898, 0.00 μs] [cf4] Info | Log directory: “C:/ProgramData/Topaz Labs LLC/Topaz Photo AI/Logs”
[2023-11-16 12:15:28.900, 2.62 ms] [cf4] Info | Starting Crashpad handler with sessionId 27a82849-315b-4b71-a524-b5be55c9ab6c
[2023-11-16 12:15:28.925, 24.82 ms] [cf4] Info | Starting Topaz Photo AI 2.1.1
[2023-11-16 12:15:28.950, 25.19 ms] [cf4] Info | Running from known non-editor, not setting external editor mode “explorer”
[2023-11-16 12:15:28.950, 86.10 μs] [cf4] Info | Parent process ID: 11588 “explorer” “”
[2023-11-16 12:15:28.950, 44.60 μs] [cf4] Info | No valid files passed, not running as external editor mode.
[2023-11-16 12:15:28.951, 179.40 μs] [cf4] Info | Starting local server “022b24e35e31a43487476fe2bc5594a7”
[2023-11-16 12:15:28.951, 773.10 μs] [cf4] Info | Using Graphics API Index 4
[2023-11-16 12:15:28.955, 3.29 ms] [cf4] Info | Loaded Inter font from resources
[2023-11-16 12:15:28.955, 413.80 μs] [cf4] Info | Initializing QML engine
[2023-11-16 12:15:28.955, 115.30 μs] [cf4] Warn | Invalid QML element name “TImageSettings”; value type names should begin with a lowercase letter
[2023-11-16 12:15:28.956, 1.05 ms] [cf4] Info | Model Dir: “C:/ProgramData/Topaz Labs LLC/Topaz Photo AI/models”
[2023-11-16 12:15:29.703, 746.31 ms] [cf4] Info | Refreshing authentication
[2023-11-16 12:15:29.703, 677.90 μs] [cf4] Info | JWT status: “new_seat”
[2023-11-16 12:15:30.534, 830.23 ms] [cf4] Info | QML engine initialized
[2023-11-16 12:15:30.763, 229.39 ms] [cf4] Warn | QQmlApplicationEngine failed to load component
[2023-11-16 12:15:30.763, 65.70 μs] [cf4] Warn | qrc:/imageenhance/main.qml:629:5: QtObject is not a type | (qrc:/imageenhance/main.qml:629)
[2023-11-16 12:15:30.763, 34.70 μs] [cf4] Info | QML engine loaded
[2023-11-16 12:15:30.769, 5.26 ms] [cf4] Info | Exiting app: -1
[2023-11-16 12:15:30.769, 47.20 μs] [cf4] Info | Stopping TIntercomWorker thread
[2023-11-16 12:15:30.769, 703.10 μs] [cf4] Info | TIntercomWorker worker thread stopped
[2023-11-16 12:15:30.771, 1.89 ms] [cf4] Info | Stopping TIntegrations worker thread
[2023-11-16 12:15:30.771, 38.90 μs] [cf4] Info | TIntegrations worker thread stopped
Windows 11
System Information
Time of this report: 11/16/2023, 12:24:12
Machine name: CHILLBLAST-FUSI
Machine Id: {A3451B40-79DC-4603-AAD6-7641DEF162A8}
Operating System: Windows 11 Pro 64-bit (10.0, Build 22631) (22621.ni_release.220506-1250)
Language: English (Regional Setting: English)
System Manufacturer: Chillblast
System Model: System Product Name
BIOS: 3604 (type: UEFI)
Processor: AMD Ryzen 9 5900X 12-Core Processor (24 CPUs), ~3.7GHz
Memory: 65536MB RAM
Available OS Memory: 65448MB RAM
Page File: 18229MB used, 56945MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, no HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.4.7
DxDiag Version: 10.00.22621.0001 64bit Unicode