Photo AI Crashing on Win 10

After installing version 1.3.3 on my PC running Windows 10, the program crashes. E.g. after changing the settings by the autopilot. Very disappointing, because Topaz always worked before. Any help?

Michael Karrer

Make sure your GPU drivers are up to date from the GPU manufacturers website, don’t rely on windows update or the PC manufacturer.

Mine too. Not acceptable. Please fix this Topaz asap…

Try updating to v1.3.4 and make sure your GPU drivers are up to date from the GPU manufacturers website.

Hi @michael.karrer and @brandon.wells, please share your computers’ system profiles along with the logs from your app.

How To Obtain Your System Profile (Windows)

How To Obtain Your System Profile (Mac)

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