Photo ai Crashing 151 and others

Topaz Photo AI Bugs and Issues
1

[PleasePhoto ai Crashing, finally figured out the problem. The only way I could get this to stop was to roll back video card firmware about 7 months, please fix this issue can’t use newest NVidia drivers,
Processor Intel(R) Xeon(R) Silver 4214R CPU @ 2.40GHz 2.39 GHz (2 processors)
Installed RAM 320 GB
System type 64-bit operating system, x64-based processor win 10
Display-Nvidia a4000 describe your issue here. Try to include logs (Help → Logging) and add screenshots if necessary.]

Steps to reproduce issue:

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Topaz Photo AI [v1.x.x] on [Windows/Mac]

2

We have a new version of Topaz Photo AI coming this week or next week which will fix processing for the NVIDIA RTX Ax000 series GPUs.

Please install the next two versions and the processing should work without crashing.

1 Like
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that good to hear always best to use newest drivers especially needed when using topaz video ai also, thanks. Please keep programs compatible w latest drivers.

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*152 Fixed crashes and poor performance on NVIDIA A-series GPUs NOT FIXED SENT LOG THANKS

5

I had a look at the logs. Is your GPU driver up to date?

Let’s try updating the graphics driver and see if that changes behavior. When installing, select Custom Installation > Clean Install. Then reboot your computer after the driver installs.

Let me know what happens.

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of course its up to date not my end its your program it is why i started this topic