Photo AI crashes when starting a render batch consisting of a large quanitity of images

[Please describe your issue here. Try to include logs (Help → Logging) and add screenshots if necessary.]

Steps to reproduce issue:

  1. Step 1: Start a large render batch consisting of a large quantity of images. The upscale is set to max, denoise and sharpen are both set to strong.
  2. Step 2: The app crashes somewhere along the way every time.

For reference I am on windows 10. I have a nvidia 3090 and an AMD 5950x 16 core cpu with 32gb of ram. I am using the 3090 as the encoder device. I have all other software programs closed to maximize system usage towards photo AI.

Topaz Photo AI [v1.x.x] on [Windows/Mac]

Thanks for reaching out. We fixed a crash in v2.0.1 which was released yesterday.

If you are crashing even with the update, please open Topaz Photo AI, go to the menu bar on the top and click the Help > Open Log Folder menu option. Attach the logs to your reply so I can check the contents.