Working with a raw (NEF) file and, after the scan and first “auto-pilot” tasks are done, I want to crop the photo.
When I click on the “crop” glyph, Photo AI crashes without any error message. It’s the same 51MB NEF file I wrote about in my last report.
Note that I killed some processes and took RAM from 39% to 36%. That allowed Photo AI to scan the photo. But note that, at 36% of RAM usilized (with Photo AI started but no photo input yet), my system still had over 30 GB of physical RAM available. That doesn’t even include virtual/paging space.
Let’s try rolling back the NVIDIA graphics driver. When installing, select Custom Installation > Clean Install. Then reboot your computer after the driver installs.
If that doesn’t fix it, open Topaz Photo AI and go to the Edit > Preferences > AI Processor menu. In the dropdown menu, select the NVIDIA graphics card directly.