Photo AI closes when I open any photo after update

Since I updated to today the following happens when I open a photo

Steps to reproduce issue:
I open the photo
It scans the photo
As soon as it gets to the Denoise Model it closes the program


Topaz Photo AI [v1.x.x] on [Windows/Mac]

Hi there! Please be sure to include your computer’s system profile and your logs from Topaz Photo AI so we can troubleshoot. You can gather your log files from the app by first recreating this behavior within the app, and then going to Help > Open Log Folder. Upload all of these log files to this thread and we can review them.

How to Obtain Your System Profile (Windows)

How To Obtain Your System Profile (Mac)

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.