Photo AI Autopilot freezes

After the update today (Feb 2) the Photo AI Autopilot freezes at “detecting faces”

Zrzut ekranu 2024-02-02 192611

Topaz Photo AI [v1.x.x] on [Windows/Mac]



Thanks for bringing this bug to our attention, and providing the logs. As of right now, the issue is being addressed, but a temporary workaround is to disable the autopilot feature in the app or to revert back to version 2.3.0 with the link provided below

Topaz Photo AI Windows 2.3.0


Same Problem after Update to 2.3.1, Win11
2024-02-03-11-40-53.tzlog (53.9 KB)

After rollback to 2.3.0 - I have the “ERROR loading model” I can`t use the software anymore. A new Update to 2.3.1 does not work. Now Topaz AI is totally not working.

Did you install 2.3.1 first?

Upgrade from 2.3.0 which was an upgrade from several versions before.

I’m having this same issue, I thought it might be addressed in the latest release but it’s still happening. It makes Topaz AI totally unusable. I have to roll back at least 3 updates to find one that works. I’m on a Windows 10 machine.

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