Photo AI aupport for OMSystem OM-1 Mk II RAW files

Is there any schedule for Photo AI aupport for OMSystem OM-1 Mk II RAW files?

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Our developers have been working on this camera profile.

Could you send us 1-2 RAW files from the OM-1 Mark II so we can check if it’s working in Topaz Photo AI?

For these Mark II updates, the files are sometimes unchanged from the Mark I, so it may work without adding support.

You can securely submit your files(s) to my Dropbox using the link below. Please be sure to send me a note to let me know you sent something.

Dropbox File Request

Hello,
I sent you one OM-1 Mk II file for your examination.

Thanks for sending those in :slight_smile:

I’ve made a note to our developers to create a solution for this and they’re currently investigating it.

We appreciate your patience and understanding while we get this fixed for you!

The OM-1 MkII issue has been fixed in the most recent version release, v2.4.1

Please make sure you’ve also turned off any firewall, VPN, or proxy that may be on your computer. These are known to block the installation. Also, make sure there are no settings or configurations in your OS system that could interfere.

Try using the appropriate OS system link to update:

If you are still experiencing problems, please reach out to us at the following link:

Topaz Labs | Support Page

Seems to work. Thank you

-Pekka

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