I have moved my Photo software to my Laptop. Now the latest versions of both software crash whilst processing. It appears to be at the point of ‘Up-scaling’ even if I have it set at 1x.
|Processor|Intel(R) Core™ i7-6700HQ CPU @ 2.60GHz 2.60 GHz|
|Installed RAM|16.0 GB (15.9 GB usable)|
|System type|64-bit operating system, x64-based processor|
Gigapixel 8 stalls, crashes, and just does not function. I have waisted my time and money trying all different settings, communicating with others having the same issues, etc, etc.
How irresponsible of Topaz Labs for putting this untested garbage for sale and taking peoples money. They advertise that they respond within 4 hours or better, they will issue refunds no questions asked, etc. BS,
Send me a refund. POST ON YOUR WEBSITE EXACTLY WHAT NEEDS TO BE DONE TO GET A REFUND.
Its been a couple of days with no response from Topaz. Get real or get out of the business.
oh - btw, I have a 1 year old Dell with and I7 multi core processor, 16 GB of ram, and 6 GB of video card ram - so its not my machine that the problem
