Photo AI and DeNoise blurring image

Topaz Photo AI Bugs and Issues
1

[Please describe your issue here. Try to include logs (Help → Logging) and add screenshots if necessary.]. Both Photo AI and DeNoise are blurring images.

Steps to reproduce issue:

  1. Any attempt to use Photo AI and DeNoise cause the image to blur rendering it useless.
  2. Step 2
  3. Step 3

Topaz Photo AI [v1.x.x] on [Windows/Mac]

3

Would you mind sending in some more information to get a better understanding of the problem you are having with this particular type of image? Please send the following information:

  1. The original image file.
  2. The processed image.
  3. A screenshot or description of the settings panel so I can see what adjustments were turned on.

If you can take a screen recording of this behavior so I can see exactly what is happening, it will be helpful to ensure that we can replicate the workflow you are using to investigate.

Loom is a great free application for this: Loom | Free Screen & Video Recording

You can securely submit your image(s) to my Dropbox using the link below.

Dropbox File Request

Please be sure to send me a note to let me know you sent something.

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