When I’m working with the photos, Photo AI uses a lot of system memory and reaches the point where it collapses and crashes everything. I have to force the application to close.
If I go to the activity monitor, I can see that with each image I process, the system memory consumption increases until it crashes.
I reported this more than a month ago, but the problem has not been fixed and I have not been given a solution. I hope they will give me a solution soon.
Topaz Photo AI [v3.1.0] on [Mac Book Pro M3 Pro Sonoma 14.5 ]
Disable any antivirus, firewall, VPN, or proxy software that might be active on your computer. These tools sometimes interfere with the installer’s ability to download the model files.
Ensure that the Topaz Photo AI installer has all the proper settings in your system by going to your Mac System Settings > Privacy & Security tab and scrolling down to the security section. You will want to make sure you have ‘App Store and identified developers’ selected | MacOS | Example of Proper System Preferences
I appreciate your interest, but I have done this so many times to no avail.
Version 3.0 does not work well and does not run fast on my Mac.
Aloso, after paying for this new version, I received an email today telling me that I can upgrade for free. If I already paid for the upgrade over a month ago, I don’t understand why you are sending me this email now!
