I am trying to launch Photo AI 3.0.1 on my Lenovo laptop running Windows 11. I encounter a window asking me to activate the software. The 3 options, Activate, Buy License, and Free Demo, do nothing when clicking on them. This happens when I try opening through Lightroom or the software by itself. It works fine on my desktop. Closing the pop up window brings me to Photo AI in demo mode. DxDiag.txt (79.4 KB)
I have reviewed your system profile information and unfortunately, your machine is under the minimum system requirements for Topaz Photo AI. We have some more information on our Topaz Labs Documentation page that I will link below for you to review:
Once you have done this, go to Edit > Preferences > General > AI Processor and select CPU in the options. Using the CPU is not ideal since the CPU RAM memory is not dedicated to graphics, but it can give you better performance. It will still not change the fact that this computer technically does not meet our minimum requirements.