So im a new user of TPAi. I never had V1 so im not sure if these issues are common but wanted to ask here…
Im using a MacBookPro M2 with 16 gigs and Intel iMac with 32 gigs. Both running the last MacOS Version. (Ventura 13.5.2)
So from documentation on Topaz’s site, to get TPAi2 to work as a plugin within affinity photo, all I have to do is go into settings, photoshop plugins, and enable “allow unknown plug-ins” and it should work.
What’s happening for me, is when I click that option and save it, the plugins aren’t showing up as they should according to the documentation. I can go to the “plugin search folder” and manually add the plugins from there and they do show up as usable when im editing a photo however when I try to actually use them, I get through an error that says “error:cannot create share memory for params”. This happens on every single photo I try within affinity photo
I have reached out to affinity photo about this and they are saying its specifically a topaz issue as they are getting similar reports for users who are using the new app.
The other issue im having, which I see others having, is I cannot seem to consistantly edit iPhone photos. I have had no luck at all editing iPhone raw photos and it’s hit and miss with non-raw.
My main concern is how quickly these issues can get resolved. Im still within my 30 window to get a refund and im starting to think maybe I should have waited this software out.
Historically with topaz, do these issues tend to get resolved quick? like within a few weeks or is it months?
I believe this software will be amazing if it actually works.
I hear so many great things about it which is why I really want to use it but so far, I can’t rely on it at all.
Has anyone had luck using affinity photo 2.1.1 with TPAi2 2.0.0?
If so, what did you do to get it fixed?
