Photo AI 2.2.2 crashed computer to blue screen

[I processed a photo, but when I try to move the white box to a different area of the photo, the computer crashed to a blue screen]

Steps to reproduce issue:

  1. Load photo
  2. Let the program finishes process the image
  3. Move the white to different area of the image
  4. Repeat step 3 one or more time to produce the crash

Topaz Photo AI [v2.2.2] on [Windows
2024-01-04-23-19-31.tzlog (109.5 KB)
]

If you are still experiencing problems please reach out to us at the following link:

Topaz Labs | Support Page

This topic was automatically closed after 60 days. New replies are no longer allowed.