Photo AI 2.2.1 opens but doesn't work

Photo AI will open from photoshop but will do nothing. It doesn’t show the image, but instead displays ‘Drag and drop images or folder to start editing’ (which doesn’t work.

Steps to reproduce issue:

  1. Step 1 - Install Photo AI 2.2.1
  2. Step 2 - From the filter menu, click on the Topaz option.
  3. Step 3 - Wait. Topaz will load, but nothing more

Topaz Photo AI [v2.2.1] on [Mac]

Had the same effect when starting it as a stand-alone program. It shows the “Drag and drop images…” window, but does not react. Does not even show the commands “File”,“Edit” … on the top.
Once I changed the size of the window, it suddenly reacted and seems to work normal since then.
Not sure if this was just a coincident. (Macbook Pro, M1, Sonoma 14.1.2)

Same exact issue here. Very sluggish to respond but if I just hover over the resize/close buttons then poof it works. Wishing I could un-do the latest upgrade. (MacBook Air, M2, Sonoma 14.2.1)

This topic was automatically closed after 60 days. New replies are no longer allowed.