Photo AI 2.02 Crashes Using RAW STRONG

Topaz Photo AI Bugs and Issues
1

[Please describe your issue here. Try to include logs (Help → Logging) and add screenshots if necessary.]
Denoise Feature - Photo AI App crashes out whenever I adjust the “Strength” or “Deblur” sliders in “RAW STRONG” (Sony RAW files). It’s stable until I move a slider. Other Denoise categories work normally.

Steps to reproduce issue:

  1. Step 1 -
  2. OPen any RAW file (Sony camera)
  3. Choose RAW STRONG for Noise Reduction.
  4. Adjust either the Strength or Debur Sliders any amount.

The app will crash - return to Windows 10 desktop.

  1. Step 2 - System info

BG_DxDiag.txt (113.4 KB)

  1. Step 3
    BG_DxDiag.txt (113.4 KB)

Topaz Photo AI [v1.x.x] on [Windows/Mac]

2

Please open Topaz Photo AI, go to the menu bar on the top and click the Help > Open Log Folder menu option. Attach the logs to your reply so I can check the contents.

3

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