Photo AI 2.0 will not open in Photoshop on Mac

I have the latest version of Photoshop running on an iMac with MacOS Ventura 13.5.2. I install Photo AI 2.0 it will not open up using: File > Automate > Topaz Photo A. All it does is add a TPAI layer but will not bring up the app to make any adjustments. I have installed and re-installed Photo AI 2.0 and got the same results.

Topaz Photo AI [v1.x.x] on [Windows/Mac]

Thanks for reaching out. How much system memory do you have on this computer? You can check from the Apple > System Information menu.

Please open Topaz Photo AI, go to the menu bar on the top and click the Help > Open Log Folder menu option. Attach the Automate Filter Log.txt to your reply here and I can check what is happening.

Just received an update to Photoshop 2024. Installed the update and problem resolved.

Wonderful news, I’m glad to hear it’s working now.

Please reach out if you need anything else. Have a great day!

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