Photo AI 1.54 opens all my RAW files from Photolab 6 ninety degrees anti clockwise

Topaz Photo AI Bugs and Issues
1

Every Raw file from DXO Photolab 6 opens in AI 1.54 90 degrees anti clockwise. This release is the first one where it happens. Camera Panasonic Lumix G 9. And I am a one year user.
Rob

Steps to reproduce issue:

  1. Step 1
  2. Step 2
  3. Step 3

Topaz Photo AI [v1.x.x] on [Windows/Mac]

2

Thanks for reaching out. Please send the following information so I can try to reproduce this.

  1. The original Raw image file.
  2. The processed image from DxO with the rotation.

You can securely submit your image(s) to my Dropbox using the link below. Please be sure to send me a note to let me know you sent something.
Dropbox File Requestq

Once I reproduce this I can share it with my team for a fix.

3

Hi,

I ‘ve sent you 2 files: 1JR9746 the Original Raw file and 1JR9746-3 the processed DNG file.

Lots of succes,

Rob

Verzonden vanuit Mail voor Windows

8FA4055B17AB4C4C9837E3D3318D85E7.png

4

Hi, I have not heard anything from you yet, but after some hesitations I have decided to buy the new/last updates and I can say the problems are gone. Either from Lightoom or DXO Lab6 sent RAWfiles to Topaz the files are in the right position now. So the file can be closed.

Thanks for you interest,

Rob Riemer

Verzonden vanuit Mail voor Windows

8FA4055B17AB4C4C9837E3D3318D85E7.png

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