Photo AI 1.4.0 crashes before images can output

I can’t output my images. I can input them into Photo AI and work on them, but as soon as I try to export the images, Photo AI v1.4.0 closes down immediately and I have to re-open the program.

This crash happened occasionally on the old version of AI, but if I re-did the outputting, it would usually work okay after another try, or a few tries.

With the new version I installed today, the program crashes while the first image is outputting and I can’t output any shots at all.

This is a serious bug on the new software version. I hope Topaz Labs are listening.

If I was on a deadline-driven news job and this happened, I’d be in serious trouble and under serious stress. Luckily today is my day off!


Topaz Photo AI v1.4.0 on Mac

Hi there,

Thank you for sharing this information with us. Can you please share your system profile and the logs for Topaz Photo AI?

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