On an M2 MacBook Pro. I had just updated to the latest Sonoma 14.2.1 and rebooted. Lightroom works fine but Topaz Photo AI is now super slow. In Photoshop, Automate Topaz Photo AI takes a full minute or two to open a file and processing takes another two minutes to respond. What is causing this?
This is a reply from Topaz staff, on a similar post:
" Follow the instructions below to perform a clean install to troubleshoot better why you had this problem with Topaz Photo AI:
Start by clearing any previous plist files that are on your computer for Topaz Photo AI by following the steps in the link below:
Topaz Photo AI | plist Files Mac
After you have done this, disable any antivirus, firewall, VPN, or proxy software that might be active on your computer. These tools are sometimes known to interfere with the installer’s ability to download the model files.
Please also ensure that the Topaz Photo AI installer has all the proper settings in your system by going to your Mac System Settings > Privacy & Security tab and scrolling down to the security section. You will want to make sure you have 'App Store and identified developers ’ selected. Here is a video example:
Example of Proper System Preferences
Finally, rerun the installer. You can download a new installer from the downloads page directly :"
Hi Ray,
That did it.
Thank You,
Lino
1 Like
You’d better thank the original poster:
1 Like
This topic was automatically closed after 60 days. New replies are no longer allowed.
