The performance under 3.2.0 has badly degraded on my 2018 MacBook Pro. The Activity Monitor indicates that the Intel UHD graphics are used rather than the Radeon Pro.
Hi Richard,
Could I take a look at the Video AI app’s log files to see if there’s an issue with the AI processing happening on the wrong graphics card?
To gather logs, please select Help > File Logging and make sure that there is a check mark next to File Logging. Next, recreate the issue and then return to the Help menu and select > Get Logs for Support and attach the zip file to your reply.
Thanks!
You can also file a support ticket at https://docs.topazlabs.com/#contact-us to reach our team directly via email.
