Out of Memory warnings, even after advised troubleshooting

Topaz Video AI General
1

iMac Retina 5K, 27-inch, 2020
3.6 GHz 10-Core Intel Core i9, AMD Radeon Pro 5700 XT 16 GB (!!!USING eGPU Radeon RX 6800 XT!!!), 128 GB 2667 MHz DDR4 RAM, Ventura 13.3.1 (a)

Getting the follow Out of Memory error or similar at 24% max memory usage and max 2 processes…

  • Process ran out of memory.
  • Process ran out of memory. Couldn’t generate output from the model for: fnet/output.
  • Process ran out of memory.
  • Process ran out of memory.
  • Process ran out of memory.

logsForSupport.tar.gz (3.0 MB)

3

I rolled back to 3.2.2 from 3.2.4, and it started working again on the eGPU. Both 3.2.3 and 3.2.4 kept failing with “out of memory” errors. Obviously, the internal still does not work.

4

Thanks for the update. I’ll send your logs to our dev team for review to see what has changed between 3.2.2 and the latest version of Video AI.

6

Thanks. Well, 3.2.2 has now also thrown an out-of-memory error. Completely uninstalling and reinstalling in hopes of making it work again.

7

Our dev team is suggesting that you may have increased stability in the app by running one filter at at time and then re-importing the resulting file to run the next filter.

We are working on adding this ability in the app, but for now this method should work on your system.

8

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.